The Dermatology Specialists - Upper East Side
Dermatologist · New York
1425 2nd Ave, New York, NY 10021
About
Located at 1425 2nd Ave in the heart of the Upper East Side, The Dermatology Specialists offers a range of dermatological care to the local community. The practice is home to a variety of providers, including physicians and physician assistants, who see patients for services ranging from routine full-body skin exams to the treatment of specific skin concerns and minor procedures. With a Google rating of 4.5 out of 5 stars based on over 1,400 reviews, the clinic maintains a high volume of patient traffic in a fast-paced, professional environment. Patient experiences at this location are notably varied. Many individuals report positive interactions with the clinical staff, frequently highlighting the thoroughness, knowledge, and compassionate bedside manner of specific doctors and physician assistants. However, the practice has also faced significant criticism regarding its administrative operations. Patients have frequently cited challenges with the billing department, including issues with insurance processing and unexpected charges, as well as difficulties with prescription coordination and appointment scheduling. While many appreciate the clinical expertise found at the office, prospective patients should be prepared for an administrative experience that some have found inconsistent.
Reviews The Dermatology Specialists - Upper East Side
Patients frequently praise the medical providers for their expertise and thorough care, yet the practice is severely hindered by significant administrative and billing failures. Many reviewers report long wait times, unhelpful call center communication, and persistent issues with insurance billing and provider scheduling.
Strengths
- Knowledgeable and thorough providers
- Friendly and welcoming staff
Weaknesses
- Persistent insurance billing errors
- Long patient wait times
- Unreliable provider scheduling
- Poor communication with call center
- Unresolved prescription coordination issues
Best for
Patients seeking high-quality clinical dermatology care who are prepared to navigate significant administrative and billing challenges.
Opening hours
- Friday
- 8 AM–6 PM
- Monday
- 9 AM–7 PM
- Sunday
- 9 AM–5 PM
- Tuesday
- 8 AM–7 PM
- Saturday
- 9 AM–7 PM
- Thursday
- 8 AM–7 PM
- Wednesday
- 8 AM–7 PM
Contact
- 1425 2nd Ave, New York, NY 10021
- (212) 385-3700
- www.thedermspecs.com/locations/upper-east-side