One Medical Primary Care Clinic - Bryant Park
Medical clinic · New York
489 5th Ave 3rd floor, New York, NY 10017
About
Located on the third floor of 489 5th Avenue, the One Medical primary care clinic in Bryant Park serves the Midtown Manhattan community with a focus on accessible, tech-forward healthcare. The practice is designed for efficiency, allowing members to manage appointments, lab results, and communication through a digital platform. Patients visiting this location often highlight the convenience of onsite lab services and the ability to schedule routine care, such as vaccinations and physicals, in a streamlined environment. The clinic’s reputation among patients is varied, reflecting a range of experiences with the practice’s evolving service model. Many long-term members praise the professionalism and attentiveness of specific providers, noting that appointments frequently run on time and that practitioners are thorough in addressing medical concerns. Conversely, some patients have expressed frustration regarding recent changes in administrative responsiveness and communication speed. While the clinic remains a popular choice for those who value digital integration and a modern approach to primary care, current feedback suggests that the experience can fluctuate between highly efficient, personalized visits and challenges with administrative support.
Reviews One Medical Primary Care Clinic - Bryant Park
Most patients report high satisfaction with the quality of care, noting that providers are knowledgeable, attentive, and efficient. However, a subset of long-term members has expressed frustration regarding declining administrative responsiveness and a perceived shift toward a more impersonal experience following the company's acquisition by Amazon.
Strengths
- Knowledgeable and attentive providers
- Efficient and on-time appointments
- Convenient onsite lab services
- Seamless app-based booking
Weaknesses
- Slower administrative response times
- Impersonal patient experience
- Frequent appointment cancellations
Best for
Patients seeking efficient, tech-enabled primary care with convenient access to labs and multiple office locations.
Opening hours
- Friday
- 8 AM–6 PM
- Monday
- 8 AM–6 PM
- Sunday
- Closed
- Tuesday
- 8 AM–6 PM
- Saturday
- Closed
- Thursday
- 8 AM–6 PM
- Wednesday
- 8 AM–6 PM
Contact
- 489 5th Ave 3rd floor, New York, NY 10017
- (888) 663-6331
- onemedical.com/locations/nyc/bryant-park?y_source=1_MTA1Mzk0OTM3NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D