Help Medical Supplies
Medical supply store · New York
1441 Broadway STE 5061, New York, NY 10018
About
Located in the heart of New York City at 1441 Broadway, Help Medical Supplies has established itself as a reliable resource for those in need of essential health equipment. The storefront, situated on the fifth floor, serves both local residents and travelers who find themselves in urgent need of medical gear while visiting the city. With a strong reputation built on personalized service, the team—led by Eric—is frequently recognized for providing hands-on consultations, particularly for individuals navigating the complexities of CPAP machines and related respiratory supplies. The business maintains a 4.5-star rating across over 500 reviews, reflecting a consistent commitment to helping customers resolve stressful situations, such as replacing lost or broken equipment during travel. While the team is noted for their patient, step-by-step guidance and willingness to assist with product setups, they also manage a broader operation that includes shipping and courier services. Whether assisting a client with a new device or troubleshooting a specific supply need, the staff at this Broadway location strives to offer a professional and caring experience for those seeking expert support for their medical equipment requirements.
Reviews Help Medical Supplies
Customers frequently praise the personalized, expert assistance provided by Eric and the staff, particularly for CPAP machine setups and urgent needs. While service is highly regarded, some customers report issues with product durability, rigid warranty documentation requirements, and poor communication regarding shipping delays.
Strengths
- Expert CPAP setup assistance
- Helpful and patient staff
- Fast and professional service
Weaknesses
- Rigid warranty documentation requirements
- Unresponsive or rude customer service
- Shipping and backorder delays
Best for
Travelers and individuals seeking expert guidance and immediate assistance with CPAP equipment and supplies.
Opening hours
- Friday
- 11 AM–7 PM
- Monday
- 11 AM–7 PM
- Sunday
- Closed
- Tuesday
- 11 AM–7:30 PM
- Saturday
- 10 AM–4:30 PM
- Thursday
- 11 AM–7:30 PM
- Wednesday
- 11 AM–7:30 PM
Contact
- 1441 Broadway STE 5061, New York, NY 10018
- (855) 435-7144
- helpmedicalsupplies.com