Verse Medical
Medical supply store · New York
158 W 27th St Fl 10, New York, NY 10001
About
Located at 158 W 27th St in New York, Verse Medical has established itself as a notable provider of medical supplies, earning a 4.5-star rating from over 200 customer reviews. The company specializes in delivering essential items, ranging from wound care dressings and compression socks to mobility aids like upright walkers. Patients frequently highlight the store’s proactive communication style, noting that the team often provides regular updates via text message regarding order status, shipping progress, and delivery timelines. For many clients, the service provided by the staff—often cited by name for their responsiveness—serves as a primary point of contact for navigating insurance coverage and ensuring that necessary equipment arrives promptly. While the majority of feedback emphasizes a seamless, efficient experience that helps simplify the management of ongoing health needs, the company’s operations remain focused on coordinating directly with medical offices to fulfill prescriptions. By prioritizing consistent updates and reliable shipping, Verse Medical aims to provide a supportive resource for those managing their health from home.
Reviews Verse Medical
Verse Medical is widely praised for its rapid shipping, proactive text-based communication, and helpful customer service representatives. While most customers report a seamless experience, some users have encountered issues with order fulfillment and communication regarding prescription requirements.
Strengths
- Fast shipping and delivery
- Proactive text message updates
- Helpful and responsive staff
Weaknesses
- Inconsistent order fulfillment
- Lack of follow-up on order issues
Best for
Patients seeking a medical supply provider that offers personalized, text-based communication and expedited delivery of wound care and medical equipment.
Opening hours
- Friday
- 10 AM–6 PM
- Monday
- 10 AM–6 PM
- Sunday
- Closed
- Tuesday
- 10 AM–6 PM
- Saturday
- Closed
- Thursday
- 10 AM–6 PM
- Wednesday
- 10 AM–6 PM
Contact
- 158 W 27th St Fl 10, New York, NY 10001
- (833) 518-1613
- versemedical.com