Mount Sinai-Behavioral Health Center
Mental health clinic · New York
45 Rivington St, New York, NY 10002
About
Located at 45 Rivington St in New York, the Mount Sinai Behavioral Health Center operates as a modern facility dedicated to psychiatric care and mental health services. The building features a contemporary design, offering a clean environment equipped with amenities such as filtered water stations and complimentary Wi-Fi. Patients arriving for psychiatric appointments on the second floor typically check in at the front desk, where staff manage the intake process and coordinate with the medical team. The center provides a range of services, including inpatient care and individual psychiatric consultations. While some patients have reported positive experiences with the professional and compassionate nature of specific doctors and nursing staff, others have expressed significant challenges regarding administrative communication and the accessibility of the scheduling system. The facility’s approach to care and its internal policies have drawn a wide spectrum of feedback from the community, reflecting the complex nature of navigating mental health support within the city.
Reviews Mount Sinai-Behavioral Health Center
Patient experiences at this facility are highly polarized, with some praising the clean environment and compassionate care while many others report significant difficulties with administrative communication and perceived lack of empathy from medical staff. Recurring issues include extreme difficulty reaching the office by phone and frustration regarding appointment management and treatment policies.
Strengths
- Clean and modern facility
- Compassionate nursing staff
Weaknesses
- Unresponsive phone and voicemail
- Difficulty scheduling appointments
- Perceived lack of empathy
- Poor communication regarding policies
Best for
Patients seeking a clean, modern facility who are prepared to navigate significant administrative and communication challenges.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 45 Rivington St, New York, NY 10002
- (332) 243-1600
- www.mountsinai.org/locations/behavioral-health-center?y_source=1_MjAxMjE1ODU4Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D