Mott Street Optical

About

Located in the heart of Chinatown at 52 Mott Street, Mott Street Optical has become a neighborhood staple for those seeking personalized eyewear solutions. With a solid 4.5-star rating from over 240 reviews, the shop is frequently recognized for its extensive selection of frames and a staff that prioritizes a patient, low-pressure shopping experience. Whether customers are looking for specialized lens technology, such as digital options for high prescriptions, or assistance in finding the right fit for their facial features, the team is noted for their willingness to provide guidance and ensure that each pair of glasses meets the wearer's specific needs. The service at Mott Street Optical often centers on a collaborative approach, with staff members like Susan, Jay, and Mandy frequently highlighted for their professional expertise and attention to detail. Many patrons appreciate the store’s ability to handle complex requests, including custom fittings and adjustments, often going the extra mile to coordinate with insurance providers or expedite orders when necessary. While the experience can vary, the shop remains a popular destination for locals and visitors alike who value a dedicated, hands-on approach to optical care in a convenient New York City setting.

Reviews Mott Street Optical

Customers generally report high satisfaction with the personalized service, frame selection, and staff expertise at this Chinatown optical shop. While most praise the staff's ability to provide accurate fittings and helpful recommendations, a minority of reviewers expressed frustration regarding poor workmanship on frame modifications and difficulties with lens replacement policies.

Opening hours

Friday

9:30 AM–6 PM

Monday

9:30 AM–6 PM

Sunday

9:30 AM–6 PM

Tuesday

9:30 AM–6 PM

Saturday

9:30 AM–6 PM

Thursday

9:30 AM–6 PM

Wednesday

9:30 AM–6 PM

Contact

• 52 Mott St, New York, NY 10013
• (212) 431-8188
• www.mottoptical.com/?utm_source=google&utm_medium=gmb