Alto Pharmacy
Pharmacy · New York
100 Park Ave FRNT E, New York, NY 10017
About
Located at 100 Park Ave in New York City, Alto Pharmacy operates as a digital-first pharmacy service designed to manage medication needs through a mobile application. The company focuses on providing a streamlined experience for patients, offering features such as prescription delivery, 24/7 access to support staff, and direct communication with pharmacists for medication counseling. For many users, the service is characterized by its modern interface and the convenience of having prescriptions delivered directly to their homes or offices. The patient experience at Alto Pharmacy is notably varied. Many customers report high levels of satisfaction, frequently praising the efficiency of the delivery process, the helpfulness of the staff, and the ease of navigating their medical journeys through the app. Conversely, other users have expressed significant concerns regarding the reliability of delivery logistics, transparency in pricing, and the resolution of order discrepancies. As with any healthcare provider, prospective patients may find it beneficial to verify their specific insurance coverage and pricing details directly with the pharmacy to ensure the service aligns with their individual health and financial requirements.
Reviews Alto Pharmacy
Customer experiences with Alto Pharmacy are highly polarized, with many users praising the convenient app, efficient delivery, and helpful support staff. Conversely, a significant number of users report serious issues regarding delivery reliability, long wait times for customer service, and disputes over billing or missing medications.
Strengths
- User-friendly mobile app
- Efficient and timely delivery
- Helpful and knowledgeable staff
Weaknesses
- Delivery errors and misplacements
- Long customer service wait times
- Issues with missing medications
- Concerns regarding pricing and billing
Best for
Patients seeking a digital-first pharmacy experience with home delivery, provided they are comfortable navigating potential communication and logistics challenges.
Opening hours
- Friday
- 9 AM–7 PM
- Monday
- 9 AM–7 PM
- Sunday
- 8 AM–4:30 PM
- Tuesday
- 9 AM–7 PM
- Saturday
- 8 AM–4:30 PM
- Thursday
- 9 AM–7 PM
- Wednesday
- 9 AM–7 PM
Contact
- 100 Park Ave FRNT E, New York, NY 10017
- (800) 874-5881
- alto.com