CityMD West 57th Urgent Care - NYC
Urgent care center · New York
315 W 57th St, New York, NY 10019
About
Located at 315 W 57th St, CityMD West 57th Urgent Care serves as a neighborhood resource for residents and visitors in New York City seeking medical attention for non-emergency health concerns. The facility provides a range of services, including walk-in care, diagnostic X-rays, and assistance with minor injuries or ongoing health issues. Patients visiting the clinic often interact with a diverse team of physicians, physician assistants, and support staff who manage the intake process and clinical care. The patient experience at this location is varied, reflecting the fast-paced nature of urgent care in Manhattan. Many visitors report efficient, professional, and compassionate interactions, frequently highlighting the bedside manner of specific providers and the helpfulness of the front desk staff during busy shifts. While some patients appreciate the convenience and speed of the care provided, others have noted inconsistencies regarding facility maintenance, administrative follow-up, and wait times. As with any high-volume urban clinic, the quality of the visit can depend on the specific staff on duty, but the center remains a central point for those in the West 57th Street area needing prompt medical support.
Reviews CityMD West 57th Urgent Care - NYC
Patient experiences at this urgent care facility are highly polarized, with many praising the efficiency and bedside manner of the clinical staff while others report significant issues with administrative processes and facility maintenance. While some patients appreciate the quick, professional care, others express frustration regarding billing transparency, wait times, and a lack of necessary medical supplies.
Strengths
- Efficient and quick service
- Professional and caring clinical staff
- Easy appointment scheduling
Weaknesses
- Long wait times
- Billing and administrative issues
- Lack of medical supplies
- Poor front desk communication
Best for
Patients seeking quick, accessible urgent care for minor injuries or routine medical needs.
Opening hours
- Friday
- 7 AM–11 PM
- Monday
- 7 AM–11 PM
- Sunday
- 9 AM–6 PM
- Tuesday
- 7 AM–11 PM
- Saturday
- 9 AM–6 PM
- Thursday
- 7 AM–11 PM
- Wednesday
- 7 AM–11 PM