Westside Family Medicine
Family practice physician · New York
55 E 87th St #1f, New York, NY 10128
About
Located at 55 E 87th St in New York, Westside Family Medicine serves the local community as a primary care practice. The office is situated in a clean, well-maintained building and has earned a 4.7/5 rating based on over 300 patient reviews. Many patients highlight the professionalism and attentive bedside manner of the physicians, frequently noting that doctors like Dr. Hawasli, Dr. Gerner, and Dr. Holden take the time to listen to their concerns and provide clear explanations during their visits. While the clinical care provided by the doctors is often described as thorough and compassionate, the practice’s administrative operations have been a point of contention for some patients. Feedback indicates that while many find the medical staff to be helpful and punctual, others have reported significant frustrations regarding the billing department and the consistency of communication through the office’s digital portal. Patients who have had positive experiences often praise the efficiency of the staff and the welcoming nature of the doctors, though those navigating billing or administrative follow-ups have occasionally encountered challenges with record-keeping and responsiveness.
Reviews Westside Family Medicine
Patients generally report high satisfaction with the medical providers, frequently praising their attentiveness, bedside manner, and professionalism. However, the practice faces significant criticism regarding its administrative operations, specifically concerning billing errors and communication with the office staff.
Strengths
- Attentive and caring doctors
- Punctual appointments
- Clear explanations of health
Weaknesses
- Inaccurate billing practices
- Unhelpful billing department
- Dismissive staff interactions
Best for
Patients seeking knowledgeable and thorough primary care physicians who prioritize patient comfort and clear communication.
Opening hours
- Friday
- 8 AM–8 PM
- Monday
- 8 AM–8 PM
- Sunday
- 9 AM–8 PM
- Tuesday
- 8 AM–8 PM
- Saturday
- 9 AM–6 PM
- Thursday
- 8 AM–8 PM
- Wednesday
- 8 AM–8 PM
Contact
- 55 E 87th St #1f, New York, NY 10128
- (212) 280-4740
- wfmnyc.com