Business listingNew York
Medical clinic

HealthNeed Medical Urgent Care Lower East Side NYC

Medical clinic · New York

4.488 reviews

384 Grand St Front # 3, New York, NY 10002

HealthNeed Medical Urgent Care Lower East Side NYC

About

Located at 384 Grand St in the heart of the Lower East Side, HealthNeed Medical Urgent Care has established itself as a neighborhood resource for residents seeking prompt medical attention. The clinic provides a walk-in service model designed to address acute health concerns efficiently. Patients frequently highlight the facility for its clean environment and the professional demeanor of the staff, noting that the team often succeeds in creating a welcoming, family-oriented atmosphere from the moment they arrive at the front desk. The clinical approach at this location centers on direct communication, with many visitors reporting that the doctors take the time to explain observations and treatment plans thoroughly without making patients feel rushed. Whether managing unexpected illnesses or routine health needs, the staff aims to provide a seamless experience that prioritizes patient comfort and clear dialogue. With a solid 4.4 out of 5 rating based on 88 reviews, the clinic continues to serve as a convenient alternative for those in the community looking for accessible, attentive care close to home.

Reviews HealthNeed Medical Urgent Care Lower East Side NYC

Most patients report a positive experience, highlighting the clinic's efficiency, friendly staff, and knowledgeable doctors. However, a minority of reviewers experienced significant issues with administrative communication, follow-up procedures, and rude front-desk interactions.

Strengths

  • Knowledgeable and patient doctors
  • Friendly and welcoming staff
  • Efficient and quick service

Weaknesses

  • Poor administrative communication
  • Lack of follow-up on test results
  • Rude front desk staff

Best for

Patients in the Lower East Side seeking quick, efficient urgent care with a personalized, family-doctor feel.

Opening hours

Friday
9 AM–7 PM
Monday
9 AM–7 PM
Sunday
9 AM–7 PM
Tuesday
9 AM–7 PM
Saturday
9 AM–7 PM
Thursday
9 AM–7 PM
Wednesday
9 AM–7 PM

Contact

HealthNeed Medical Urgent Care Lower East Side NYCNew YorkMedical clinic