Quest Diagnostics
Medical laboratory · New York
139 Centre St Ste 207, New York, NY 10013
About
Located at 139 Centre St in New York, Quest Diagnostics serves the local community as a medical laboratory facility. The center is designed to handle routine blood work and various diagnostic tests, offering patients the option to schedule appointments online or utilize an on-site kiosk for check-in. The facility is equipped with amenities such as reclining chairs to accommodate patients who may require extra comfort during their visit. Patient experiences at this location are varied. Many visitors report efficient, quick service, often highlighting the skill and gentle approach of the phlebotomists, who are frequently praised for their ability to perform blood draws with minimal discomfort. When operations run smoothly, patients appreciate the clean environment and the professional, attentive nature of the staff. However, some visitors have noted challenges regarding communication, occasional difficulties with the automated check-in system, and inconsistent experiences with staff availability. While many find the process seamless and fast, others have expressed frustration with administrative hurdles or service limitations, making it a facility where the quality of the visit can depend heavily on the specific timing and nature of the appointment.
Reviews Quest Diagnostics
Customer experiences at this location are highly polarized, with many praising the efficiency and skill of specific phlebotomists while others report significant frustration with the lack of on-site staff and rigid appointment policies. While those with appointments often report quick and painless blood draws, walk-in patients and those encountering system issues frequently face long wait times or refusal of service.
Strengths
- Efficient and quick service
- Skilled and gentle phlebotomists
- Clean facility
- Easy online appointment scheduling
Weaknesses
- Lack of on-site reception staff
- Difficulty communicating via phone
- Rigid walk-in policies
- Unhelpful or rude staff interactions
Best for
Patients who have scheduled an appointment online and prefer a quick, efficient blood draw experience.
Opening hours
- Friday
- 8 AM–6:30 PM
- Monday
- 8 AM–6:30 PM
- Sunday
- 8 AM–4 PM
- Tuesday
- 8 AM–6:30 PM
- Saturday
- 8 AM–4 PM
- Thursday
- 8 AM–6:30 PM
- Wednesday
- 8 AM–6:30 PM
Contact
- 139 Centre St Ste 207, New York, NY 10013
- (212) 343-0242
- locations.questdiagnostics.com/ny/new-york/139-centre-st