NEW YORK RECOVERY DME

About

Located on the fourth floor of 16 Sumner Place in Brooklyn, New York Recovery DME has established itself as a notable provider of medical supplies and orthotic and prosthetic equipment. With a strong reputation among local patients, the company currently holds an impressive 4.9 out of 5-star rating based on 92 reviews. The business focuses on delivering personalized care, with staff members frequently recognized for their patience and dedication when assisting clients with fittings for braces, footwear, and other essential medical devices. The team at New York Recovery DME is often praised for their proactive approach to customer service, which includes managing insurance paperwork and providing courtesy follow-up calls to ensure patients receive their prescribed items promptly. Many clients highlight the empathetic nature of the staff, noting that the team goes to great lengths—including offering home delivery options—to accommodate those experiencing physical pain or mobility challenges. While the majority of feedback emphasizes a professional and caring atmosphere, the company remains a central resource for Brooklyn residents seeking high-quality medical equipment and attentive, individualized support for their health and recovery needs.

Reviews NEW YORK RECOVERY DME

The majority of customers report high satisfaction with the medical supply company, frequently praising the staff for their patience, helpfulness, and personalized attention. While most feedback is overwhelmingly positive, one customer reported significant concerns regarding billing practices, staff conduct, and aggressive upselling.

Opening hours

Friday

9 AM–1 PM

Monday

9 AM–5 PM

Sunday

Closed

Tuesday

9 AM–5 PM

Saturday

Closed

Thursday

9 AM–5 PM

Wednesday

9 AM–5 PM

Contact

• 16 Sumner Pl 4TH Floor, Brooklyn, NY 11206
• (212) 235-5181
• nyrecovery.com