Business listingNew York
Mental health clinic

Metropolitan Center For Mental Health

Mental health clinic · New York

2.825 reviews

160 W 86th St, New York, NY 10024

Metropolitan Center For Mental Health

About

Located at 160 W 86th St on the Upper West Side, the Metropolitan Center for Mental Health serves as a local clinic providing therapeutic services to the New York City community. The center offers a range of support, including individual therapy sessions and group programs, with some patients noting the clinic's efforts to accommodate those without insurance through low out-of-pocket fees. For many, the facility serves as a vital point of access for emotional support and professional guidance during challenging periods in their lives. The patient experience at the center remains notably polarized. Some individuals report positive, long-term relationships with dedicated therapists and express appreciation for a friendly, knowledgeable reception staff that assists with insurance inquiries. Conversely, other patients have voiced significant frustrations regarding administrative hurdles, citing long wait times for therapist assignments and difficulties in communication. As with any mental health provider, the quality of care can vary, and prospective patients are encouraged to consider the diverse range of feedback regarding both the clinical staff and the administrative processes when evaluating the center as a potential resource for their care.

Reviews Metropolitan Center For Mental Health

The clinic receives highly polarized feedback, with some patients praising the staff and affordability, while others report severe administrative failures and unprofessional conduct. Many clients express significant frustration regarding long wait times for therapist assignments and a lack of responsiveness to communication.

Strengths

  • Friendly and helpful reception staff
  • Affordable out-of-pocket fees

Weaknesses

  • Long wait times for therapist assignment
  • Unresponsive to phone calls
  • Unprofessional and rude staff behavior
  • Inconsistent quality of therapy

Best for

Patients seeking low-cost mental health services who are prepared to navigate potential administrative delays.

Opening hours

Friday
9 AM–9 PM
Monday
9 AM–9 PM
Sunday
Closed
Tuesday
9 AM–9 PM
Saturday
Closed
Thursday
9 AM–9 PM
Wednesday
9 AM–9 PM

Contact

Metropolitan Center For Mental HealthNew YorkMental health clinic